Customer Service Apprenticeship - Banbury Specsavers

£17,101.92 a year

SPECSAVERS OPTICAL SUPERSTORES LIMITED, Banbury, Oxfordshire

Full time
Permanent
Apprenticeship programme

Posted 1 week ago, 16 Jul | Get your application in now before you're too late!

Closing date: 30-07-2026 (In 6 days)

Job ref: None

Location ref: Banbury, Oxfordshire

SPECSAVERS OPTICAL SUPERSTORES LIMITED

Full Job Description

Introduction

As an apprentice in our store you’ll have everything you need to truly realise your potential - with experience in a full-time role and the support of a global brand, all whilst earning a real wage. You will give customers top-notch advice, give customers a warm welcome and dealing with orders and payments.

About the Employer

Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.

What You'll Do

Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids / glasses are ready or delayed as appropriate

Training Outcome

At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.

Skills Required

Communication skills
Organisation skills
Administrative skills
Team working

Qualifications

Desired - GCSE - Maths - 9-3 (A*- D)

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Days and shifts to be confirmed. Full-time to include weekend working.

Expected Duration: 1 Year

Training Provider: SPECSAVERS OPTICAL SUPERSTORES LIMITED

Direct job link

https://www.jobs24.co.uk/job/customer-service-apprenticeship-banbury-specsavers-127109455