Customer Service Apprenticeship

The role of the apprentice is to provide administration support to your colleagues, helping them to deliver an excellent service to our customers in our Customer Service and Policy Support Department. You will work with friendly and experienced colleagues who will teach you the key skills required to work in a business environment. Skills including organisation, administration, customer service, teamwork and the ability to work in a fast-paced environment. As your skills and confidence grow, there will be opportunity to take on more responsibilities, which will prepare you to apply for other roles in the business when you have completed the apprenticeship., We are looking for someone with a positive attitude who can work collaboratively with colleagues. You will have a real desire to exceed customer expectations and a willingness to learn new skills. You will be A Level qualified and IT literate (experience of using basic Microsoft packages such as Excel, Word, Outlook). Some customer service/ administration experience would be desirable but is not essential because full training will be provided. You must also meet the eligibility requirements for the Level 3 Business Administration course (a minimum of 5 GCSE passes, including Maths and English).

The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit. At Atradius, we believe in personal development and the Growth Mindset. Our Culture is based on teamwork, reliable accountability, constantly improving and unrivalled service. Read on more on our Career site: https://careers.atradius.com/en/careers., We are currently seeking an apprentice to join our Commercial department.

Salary £25,178 Fully funded qualification + comprehensive on the job training Full time position (36 hours a week) Cardiff Bay Are you looking to develop your career in a global financial services organisation? We have a fantastic opportunity to join Atradius as an apprentice. Our apprenticeship programme allows you to learn the business from the ground up whilst studying for a recognised business qualification. An apprenticeship is a great choice whether you are leaving school or college, returning to work after a break or looking to start a new career.,

• A dynamic, international and challenging work environment
• Comprehensive on-the-job training
• Fully funded qualification and support towards your studies
• Good career progression opportunities
• Experience of working in an international company
• Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards
• Challenging tasks with individual development and training opportunities, Competitive apprentice salary, pension scheme plus other benefits
• Comprehensive on-the-job training
• Sports and Social club who organise our Christmas, Halloween and Summer parties and a range of other events throughout the year
• A fully funded qualification and support towards your studies
• Good career progression opportunities
• Experience of working for an international company
• On site gym, subsidised restaurant, coffee shop and games room
• Monthly wellbeing hour
• Employee Assistance Programme
• A range of other flexible benefits and rewards