Customer Service Apprentice

HIGH GROVE BEDS LTD , Mill Bridge, Kirklees

Customer Service Apprentice

£14,560 a year

HIGH GROVE BEDS LTD , Mill Bridge, Kirklees

  • Full time
  • Permanent
  • Apprenticeship programme

Posted 1 week ago, 16 Jul | Get your application in now before you're too late!

Closing date: 14-08-2026 (In 20 days)

Job ref: None

Location ref: Mill Bridge, Kirklees

Full Job Description

Introduction

We are looking for Sales/Customer Service Administrator for our busy sales department. Highgrove Beds offers its employees a highly competitive salary, job development and a supportive environment to develop your skills and knowledge.



About the Employer

Founded in 2002, Highgrove Beds Ltd is an established business that uses time honoured tradition and knowledge to produce high quality of mattresses and divans. Highgrove Beds is based in Liversedge, a small town in West Yorkshire which is easily accessible by public transport.

What You'll Do

The Role & Your Responsibilities:

You will learn all about working in a busy sales department.

  • Dealing with customer queries
  • Responding to customers emails
  • Daily data entry of orders via sage
  • Transferring data from one source to another
  • Quality checking data entered by the team


Training Outcome

On completion the successful candidate will have the opportunity to work towards a Business Administrator level 3 or Customer Service Specialist level 3 depending on job role.



Skills Required

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative
  • Non judgemental


Qualifications

  • Desired - GCSE - English - 4
  • Desired - GCSE - Maths - 4


Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate



Working Arrangements

Working Week: Monday to Friday, 9.00am to 5.00pm.

Expected Duration: 1 Year 3 Months



Training Provider: NATIONAL BUSINESS COLLEGE LIMITED

Direct job link

https://www.jobs24.co.uk/job/customer-service-apprentice-127109419