Customer Service Apprentice
DHL INTERNATIONAL (UK) LIMITED, Kegworth, Leicestershire
Customer Service Apprentice
£25,018.5 a year
DHL INTERNATIONAL (UK) LIMITED, Kegworth, Leicestershire
- Full time
- Permanent
- Apprenticeship programme
Posted 6 days ago, 9 Jun | Get your application in now to be included in the first week's applications.
Closing date: 26-06-2026 (In 11 days)
Job ref: None
Location ref: Kegworth, Leicestershire
Full Job Description
The Customer Service department is responsible for handling the vast majority of contacts between DHL and customers on a daily basis. The main role purpose is logging customer’s bookings, maximising the booking conversion and increasing sales of value-added services within the product offering and tracking customer’s shipments.
Course Information
Course: Customer service practitioner (level 2)
Level: 2
Route: Sales, marketing and procurement
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: Flexible shift patterns starting between 08:00am - 11:15am Monday - Friday (8-hour shifts) Latest shift finishing at 7:15pm. Exact working hours TBC.
Expected Duration: 1 Year 6 Months
Number of Positions Available: 12