Customer Service Agent - Cambridge

Salary not available. View on company website.

Sixt, Newtown, Cambridge

Part time
Permanent
Onsite working

Posted 2 weeks ago, 4 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: 8d5b3b943a0248c6a0a78bff5f55ad0f

Location ref: Newtown, Cambridge

Sixt

Full Job Description

You welcome all customers upon arrival and gather feedback to improve their future rental experience
You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels
You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process
You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location
You work in various weather conditions and are willing to take on additional tasks to support business needs

Adaptability You excel in a dynamic environment and can work under pressure, both independently and as part of a team
Attention to Detail You have a keen eye for detail, ensuring accurate completion of all handover paperwork and vehicle inspections
Communication You have strong communication skills, enabling clear and friendly interactions with customers, even in busy settings
Flexibility You are open to work on a shift rotation to cover branch operating hours, ensuring continuous service
Driving License You hold a valid driving license and bring a minimum of 12 months driving experience

Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting salary of £14,100 per annum - plus, an exciting bonus plan that rewards your success.

Competitive Compensation & Financial Security Receive an attractive monthly salary, performance-based bonus, and a guaranteed monthly bonus. Secure your future with enrolment in SIXT's pension scheme
Generous Time Off Enjoy 22 days of annual leave, plus bank holidays
Training & Professional Development Benefit from paid training sessions and a variety of development opportunities to grow your career
Exclusive Employee Benefits Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme
Wellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance
Family & Employee Assistance Benefit from family-friendly policies and receive support through our Employee Assistance Programme

Direct job link

https://www.jobs24.co.uk/job/customer-service-agent-cambridge-127072716