Customer Service Advisor Part Time

Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE.

At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service.

To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services.

We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life.

Shift Pattern - Part Time Evenings - 20 or 25 hours per week

What's in it for you?

Competitive Salary plus an uncapped monthly commission scheme

Online GP: Access to a private GP 24/7 for you and your immediate family

Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off

Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year.

Huge Discounts: Save on EE & BT products, including mobile and broadband.

Career Development: Ongoing support to help you grow your skills and develop

Season Ticket Travel Loan: Funds for your travel to and from work.

Volunteering Days: Paid time off to give back to your local community.

Optional Private Healthcare and Dental: Protection for you and your family.