Customer Service Advisor (9 month Fixed Term)
Bassetlaw District Council, The Park, City of Nottingham
Customer Service Advisor (9 month Fixed Term)
£21459-£22878
Bassetlaw District Council, The Park, City of Nottingham
- Part time
- Temporary
- Remote working
Posted 3 weeks ago, 16 May | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: f78ca6ea804f44c48be32439c54e5f9b
Location ref: The Park, City of Nottingham
Full Job Description
Customer Services Advisor - 9 month Fixed Term with potential for extension.
Part Time, 29.6 hours per week
We have an exciting opportunity to join our Customer Services Team, based primarily at our Retford offices with flexibility to work at other sites as required. You will deliver a high-quality, front-line service as the first point of contact for customers, handling a wide range of enquiries relating to Benefits, Council Tax, Housing, Planning and other Council services, as well as operating the Council's switchboard facilities.
This varied and rewarding role offers excellent opportunities to develop and enhance your customer service skills in a fast-paced environment. You will be committed to delivering exceptional customer care, with strong communication skills and the ability to remain calm under pressure. A professional, courteous approach, strong team working and the flexibility to meet service demands are essential to succeed in this role.
We offer a generous employee benefit package including 26-32 days holiday plus bank holidays, free healthcare cash plan, flexitime and so much more. You can read about all our employee benefits here.
Follow the links below to review the Job Description and Person Specification, and to discover more about what its like to work for the council.
Please note: If you are reviewing this advert on an external site, some links may not be available. For full details and to submit your application, please visit our official website.
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