Customer Service Advisor

Handle incoming calls and process service requests from customers across multiple channels Actively listen and communicate clearly with customers Utilise excellent IT skills to navigate various systems and applications Deliver a service focused on customer experience and care

GCSE in English and Maths (or equivalent qualifications) Ability to provide evidence of qualifications, including a Maths GCSE or higher in this subject area.,

• Self-motivated and organized
• Effective communication skills, both written and verbal
• Experience in a busy Contact Centre environment
• A standard DBS check