Customer Service Advisor
Metropolitan Thames Valley, Rylands, Broxtowe
Customer Service Advisor
Salary not available. View on company website.
Metropolitan Thames Valley, Rylands, Broxtowe
- Full time
- Temporary
- Remote working
Posted 1 week ago, 5 Sep | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 6e72831b563f441d8311945035d272c3
Location ref: Rylands, Broxtowe
Full Job Description
Customer Service Advisor
CAPTION:
- Company: Metropolitan Thames Valley Housing
- Salary: £29,025 to £30,553 a year
- Hours: Full-time
- Location: UK, Europe, NG9 1LA
- Job type: Contract
- Posting date: 4 Sept 2026
- Closing date: 3 Oct 2026
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Summary
Customer Service Advisor
(Known internally as a Senior Property Services Advisor)
Location: Beeston, NG9 1LA
Salary: £29,025 - £30,553
Hours: 37.5 hours, Monday to Friday
Contract: Fixed-term contract (6 months) commencing 5 October 2025
Free parking available (subject to availability)
Additional Info: The office is conveniently located just a 10-minute walk from Beeston Train Station.
Are you passionate about delivering excellent customer service and solving problems? Join our Customer Contact Team and play a key role in supporting customers with property repair and maintenance enquiries.
As a Senior Customer Service Advisor, you'll work in a fast-paced environment, handling customer enquiries across multiple channels and ensuring issues are resolved efficiently and professionally.
Why Join Us?
- Competitive salary and benefits package
- Full training and ongoing development
- Supportive and inclusive team environment
- Opportunity to make a real difference to customers
- Hybrid working available once fully trained (on applicable shifts)
What We're Looking For
- Excellent communication and problem-solving skills
- A positive, customer-focused attitude
- Ability to thrive in a busy team environment
- Previous customer service experience is desirable but not essential
You'll be required to work between
- 8am and 6pm, Monday to Friday, on a rotating shift basis.
- Once fully trained, you'll have the flexibility to work remotely when on a 10am to 6pm shift.
Ready to take the next step in your career? We'd love to hear from you. Apply today!
#s1-Gen
Are you passionate about delivering excellent customer service and solving problems? Join our Customer Contact Team and play a key role in supporting customers with property repair and maintenance enquiries. As a Senior Customer Service Advisor, you'll work in a fast-paced environment, handling customer enquiries across multiple channels and ensuring issues are resolved efficiently and professionally.,
- Excellent communication and problem-solving skills
- A positive, customer-focused attitude
- Ability to thrive in a busy team environment
- Previous customer service experience is desirable but not essential
Competitive salary and benefits package - Full training and ongoing development
- Supportive and inclusive team environment
- Opportunity to make a real difference to customers
- Hybrid working available once fully trained (on applicable shifts)