Customer Service Advisor

Are you looking for a new opportunity where you can use your customer service, account management experience, as well as giving training and support to your clients?

• Be driven to succeed
• Have excellent communication skills
• Have proven telephone account management experience
• Be motivated and committed
• Be innovative and prepared to challenge status quo
• Have experience of working to tight deadlines and under pressure
• Have excellent word/excel knowledge, ability to report using both Laptop/tablet
  
  Cosine, award winning field marketing agency is working with a leading provider of parcel delivery services worldwide. We are looking for a Customer Service Executive based in Stoke on Trent to ensure that service is being maintained, and training support is given to clients by phone or using other options such as facetime or Skype. As an in-house account manager your communication with customers is vital to ensure that you build long term relationships with your clients.