Customer Service Advisor
Connells Group, Sutton in Ashfield, Nottinghamshire
Customer Service Advisor
Salary not available. View on company website.
Connells Group, Sutton in Ashfield, Nottinghamshire
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 10 Jul | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 730c055dc51d4bd4bf764cdf5422dcdf
Location ref: Sutton in Ashfield, Nottinghamshire
Full Job Description
We are looking for an enthusiastic and highly motivated Customer Service Specialist to work within our Lettings Department in Annesley . As a Customer Service Specialist, you will provide tenancy support services to branches, landlords and tenants. What's in it for you as a Customer Service Specialist
- Get full training and development
- A good understanding of estate agency business
- Fast paced, fun environment
- Regular team meetings
- Full company briefings
- A career pathway, Act as a central point of contact managing the effective resolution of queries from branches and staff
- Dealing promptly and courteously to communication with our internal partners
- Providing a first-class service to maximise customer retention
- Ensuring personal and team deadlines are met, service levels maintained and KPI's achieved Skills and Experience required to be successful as a Customer Service Specialist
Strong customer service skills and confident communicator - Good team player
- Ability to stay calm under pressure
- Excellent planning and organisational skills
- Good analytical ability
- Excellent attention to detail
Aviva Digicare + workplace / Car leasing and cycle to work scheme - Colleague discount scheme / Perks at work / Gym discounts
- Life assurance / Workplace pension scheme