Customer Service Advisor
Wates, Crawley
Customer Service Advisor
Salary not available. View on company website.
Wates, Crawley
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 10 Jul | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 1ff114086b684a6abd3c9970c4a7edea
Location ref: Crawley
Full Job Description
- Champion continuous improvement to ensure excellent operational delivery and supply chain management
- Build and maintain strong customer relationships
- ️ Manage complaints effectively, identify trends, and lead service improvements
- Lead a team of planners and administrators to maximise productivity and ensure compliance with company policies
- Support the Contract Lead in delivering a quality, customer-focused, profitable, and safe business
We're seeking a Co-ordinator with experience managing scheduling and/or administrative teams in the maintenance sector. You should have advanced skills in Microsoft Excel and Word. This role is also ideal for an experienced Scheduler ready to take the next step in their career by leading a team. What You'll Bring: - Excellent communication skills
- A passion for delivering high-quality customer service
- Strong leadership and team development abilities
- Drive and determination to make a real impact
Ready to take the next step in your career? Apply now and help us shape the future of customer service in social housing! Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting
Direct job link
https://www.jobs24.co.uk/job/customer-service-advisor-127094988