Customer Service Advisor
Pgl Travel, Ross-on-Wye, County of Herefordshire
Customer Service Advisor
Salary not available. View on company website.
Pgl Travel, Ross-on-Wye, County of Herefordshire
- Full time
- Permanent
- Onsite working
Posted 4 days ago, 11 Jun | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: fe08ae5bc4b347c2887e74d66dcf7230
Location ref: Ross-on-Wye, County of Herefordshire
Full Job Description
- Excellent verbal and written communication skills, with a professional and helpful telephone manner.
- A fantastic listener who is able to appreciate our customer's needs and provide attractive solutions.
- Strong organisational skills and keen attention to detail A place to thrive
- Salary: £26,383.50 plus OTE full commission and bonus is circa £1900
- Working 37.5 hours per week, Monday to Friday
- Office based with flexible working options available, Be a part of a company that values excellence and personal advancement. We will prioritise your professional growth with tailored career development opportunities, mentorship programs and ongoing training. No matter your background, ethnicity, age, neurodivergence or anything else… PGL is a place to be yourself, realise your full potential and celebrate what makes you brilliantly unique. Fair pay and benefits for all
- Happy holidays - 20 days annual leave (+ bank holidays). You'll also enjoy an extra day off on your birthday and the opportunity to purchase additional leave!
- Paid time-off to volunteer your time to worthwhile causes.
- 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program
- Access to our financial wellbeing platform for financial assistance if you need it
- Big savings and exclusive perks at 100s of high street retailers
- PGL discounted holidays and 20% discount in all our on-site shops
PGL is shaping the next generation through extraordinary residential adventures. Our award-winning programmes help children discover the fun of being outdoors, promote wellbeing, develop character, and build real-world skills for life. Will you join the adventure? We're part of something bigger We're proud to be part of PGL Beyond, a network of educational travel brands which empowers young people to explore, grow and thrive - through exceptional experiences that go beyond the classroom. Together, we're making a difference. Make a difference as a Customer Service Advisor Our friendly and bustling Customer Service Team help manage school and group bookings for PGL's UK Adventure centres, generating revenue in excess of £60 million a year. Within this role, you will be interacting with teachers, youth group leaders and uniformed groups (such as cubs, scouts, guides, and brownies) to book groups of children into our camps and effectively manage all pre-travel administration. You will provide a high level of customer service in order to meet customers' needs and to secure future re-bookings. Working in a vibrant, open plan office, you will play a crucial part in the continued growth and success of PGL. Most of the contact you'll make will be over the phone which can often be challenging, given the busy schedules teachers have to work to.
Direct job link
https://www.jobs24.co.uk/job/customer-service-advisor-126966840