Customer Service Advisor
Newbury Building Society, Cold Ash, West Berkshire
Customer Service Advisor
£25753
Newbury Building Society, Cold Ash, West Berkshire
- Full time
- Temporary
- Onsite working
Posted 2 weeks ago, 24 May | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: de4ad60afaa547968222d2cbfa611fb5
Location ref: Cold Ash, West Berkshire
Full Job Description
- Some experience of working with internal and/or external customers to ensure the highest quality service experience.
- Evidence of excellent written and verbal communication skills Desirable skills and experience
- Microsoft Office - Word, Excel, Outlook and Office365
Do you enjoy variety and as well as working with a wide range of customers and colleagues? Do you want to build or develop your current skills and knowledge? Here's what you will be doing: You will welcome, support, and advise customers on their savings accounts, through a variety of methods. This role is varied and interesting and no day will be the same. While your focus will be on providing excellent customer service you will be doing this through cashiering, actioning admin tasks and a whole lot more. Why work for us? We want to help you develop. You are provided with digital regulatory training and learning modules via our online platform. There will also be knowledge boosting workshops for you throughout the year. This is all underpinned through support from your team and manager. We want to look after and reward you. You will receive a generous holiday allowance, contributory stakeholder pension scheme, access to our free NBS Rewards discounts and our wellbeing programmes, and your birthday off. We want to help others. As well as providing financial services, we support our local communities. This means opportunities to volunteer, fundraise, and help with community events and activities. We give all our employees two paid days of volunteering each year.
Direct job link
https://www.jobs24.co.uk/job/customer-service-advisor-126885716