Customer Service Advisor

We are currently recruiting a Customer Service Advisor to join a busy and friendly team based in Farnborough. This role supports customers primarily in the Guildford area and is perfect for someone who enjoys delivering a high standard of service and handling queries from start to finish. Day-to-day of the role:

• Acting as the first point of contact for customer enquiries via phone and email.
• Responding to queries relating to services, bookings, orders, and general information.
• Accurately updating customer records and logging interactions on internal systems.
• Resolving issues efficiently and escalating more complex matters when required.
• Liaising with internal teams to ensure customer requests are followed through.
• Supporting colleagues during busy periods to maintain service levels., This Customer Service Advisor role is available immediately and is ideal for candidates seeking weekday, office-based temporary work with consistent hours. Apply now for immediate consideration by submitting your CV and a brief cover letter detailing your relevant experience and interest in the role.
  
  Previous experience in a customer service or office-based support role preferred.
• Strong communication skills with a clear and professional telephone manner.
• Confident using IT systems and internal databases.
• Well-organised with the ability to manage a busy workload.
• Reliable, punctual, and available for a temporary role with set daytime hours.