Customer Service Advisor

Customer Service Advisor Bury St Edmunds- Hourly rate: National Minimum Wage As a Customer Service Advisor, you'll play a vital role in welcoming individuals to our sites, setting the stage for their well-being and leisure journey. Your responsibilities will include handling bookings, membership sales, and addressing member queries with care and professionalism. 15 hours per week Rota 2/3 Weekends 1/3 Mon, Thu, Fri Evenings Abbeycroft can offer you:

• A Multisite membership
• A discounted multisite membership for someone that lives with you
• Free child swims (Not lessons)
• Annual Leave entitlement
• Pension Scheme with NEST
• Opportunities for career development and progression We also offer Westfield Health Benefits which include Mental, Physical health and financial support, a 24/7 DoctorLineTM, access to Togetherall and generous Highstreet discounts and cashback. Key Responsibilities:
• Greet and assist visitors to our facilities, ensuring a warm and welcoming experience.
• Manage bookings, process memberships, and provide information to members as needed.
• Maintain a high standard of customer service, demonstrating patience and empathy in all interactions.
  
  
• Genuine passion for helping others and creating positive experiences.
• Flexible approach to work in a dynamic and diverse environment.
• Organisational skills and comfort with computer usage.
• Commitment to delivering exceptional customer service., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.