Customer Service & Admissions Officer

We are currently seeking to employ a committed and motivated Customer Service & Admissions Officer, to be the first point of contact at Craven College for students, staff, and visitors. To provide a highly responsive customer driven 'One College' service to enquiries and admissions. To provide administrative support for the organisation. The ideal candidate will deliver an excellent, information, advice, guidance, and support service to all current and potential students. Ensuring a strong focus on conversion of enquiries through application to enrolment. The ideal candidate will also manage and process applications from internal students to UCAS including participating in advice sessions, checking forms, adding data, adding references.

• Good general education including 4 GCSE's including at least Grade C or equivalent in English.
• A qualification to at least Level 3 or equivalent.
• Excellent range of administrative skills with MS Office Applications.
• Experience of working in a busy, high-volume customer focused environment.
• Excellent organisational and interpersonal skills.
This is an excellent opportunity to join a friendly college in North Yorkshire with fantastic facilities, excellent CPD opportunities and a great working and learning environment.

Craven College is an aspirational College set in friendly and inclusive rural campuses in Skipton within the beautiful Yorkshire Dales, at The Aviation Academy based airside at Leeds Bradford Airport and at Evolve in the heart of Ripon. Craven College offers full-time courses for 16-18-year-olds, apprenticeships, courses for young people with special educational needs, part-time courses and degree level courses with a mission statement of 'enriching lives through learning'. Tyro Training is our commercial training division which offers a wide range of training courses for both individuals and businesses in Skipton. We continuously invest in our excellent, industry standard facilities with a new £1.6m purpose-built Animal Management Centre on our Aireville Campus followed in 2022 by the construction of new equestrian facilities including an international sized arena and outdoor warm up area.