Upload your CV
Go to job search

Customer Service Administrator

Pertemps, Basingstoke, Hampshire

Customer Service Administrator

£12.71 per hour

Pertemps, Basingstoke, Hampshire

  • Full time
  • Contract

Posted today, 6 Aug | Get your application in now to be one of the first to apply.

Closing date: 03-09-2026 (In 28 days)

Job ref: 365206434

Location ref: Basingstoke, Hampshire

Full Job Description

Customer Service Administrator 

Pertemps are currently recruiting for numerous Helpdesk / Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position.

we have a number of shifts available:

  • Tuesday to Saturday: 13:30–22:00

  • Sunday to Thursday: 13:30–22:00


Responsibilities as a Helpdesk / Customer Service Administrator:

  • Answering telephone calls and emails

  • Logging queries on the companies CRM system

  • Dealing with any live issues and investigating discrepancies

  • Completing KPI trackers and performance reports

  • Collate information and update business system

  • Chase internal teams to find query resolutions

  • Building and maintaining solid relationships with depots and customers


Requirements for this position:

  • Previous experience in a customer facing role

  • Confident speaking over the phone

  • Analytical working approach

  • Experience and knowledge of Microsoft packages


The Role:

  • £12.71 per hour 

  • Temp to permanent position


If you are interested in this Helpdesk Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch

Direct job link

https://www.jobs24.co.uk/job/customer-service-administrator-127160032

About this company

Pertemps

View full company profile

Relevant jobs