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Customer Service Administrator

Pertemps, Basingstoke, Hampshire

Customer Service Administrator

£12.71 per hour

Pertemps, Basingstoke, Hampshire

  • Full time
  • Contract

Posted today, 10 Jun | Get your application in now to be one of the first to apply.

Closing date: 08-07-2026 (In 28 days)

Job ref: 365206363

Location ref: Basingstoke, Hampshire

Full Job Description

Helpdesk Administrator 

Pertemps are currently recruiting for numerous Helpdesk Administrators to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position.

we have a number of shifts available:
Full Time:

  • Tuesday-Saturday 06:00-14:30

  • Sunday - Thursday 13:30-22:00

Part Time:

  • Friday-Monday 13:30-21:00


Responsibilities as a Helpdesk Administrator:

  • Answering telephone calls and emails

  • Logging queries on the companies CRM system

  • Dealing with any live issues and investigating discrepancies

  • Completing KPI trackers and performance reports

  • Collate information and update business system

  • Chase internal teams to find query resolutions

  • Building and maintaining solid relationships with depots and customers


Requirements for this position:

  • Previous experience in a customer facing role

  • Confident speaking over the phone

  • Analytical working approach

  • Experience and knowledge of Microsoft packages


The Role:

  • £12.71 per hour 

  • Temp to permanent position


If you are interested in this Helpdesk Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch

Direct job link

https://www.jobs24.co.uk/job/customer-service-administrator-126964226

About this company

Pertemps

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