Customer Sales Expert

As a Customer Sales Assistant, you'll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we're looking for someone who is friendly, approachable, and eager to provide a high level of service. You'll become familiar with many of our customers on a first-name basis!
In this role, you'll:
Handle customer requests and provide product information
Prepare quotes and assist customers with their purchases to help boost sales
Ensure the smooth and safe movement of products throughout the branch
Maintain a safe working environment by adhering to all safety procedures and policies
Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.

We are the UK's leading builders' merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we're passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you're assisting customers, working behind the scenes, or delivering goods, there's always an opportunity to thrive with us. Join us today and discover why we're the go-to choice for builders!

You don't need prior experience-we can teach you everything you need to know! However, we're looking for someone who is:
Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
Comfortable in a busy, fast-paced environment, where no two days are the same
Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues
What's in it for you
By joining the UK's largest builders' merchant, you'll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You'll also enjoy a comprehensive benefits package designed to support your career and well-being:
Competitive annual salary
Performance-based bonuses to reward your hard work
Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
Generous contributory pension scheme to secure your future
Exclusive discounts across various Group businesses, including 20% off at Toolstation
Wellbeing support to help you stay at your best
MyPerks discounts at top retailers, restaurants, and more
Ready to join a company that values its people? Apply today and become part of something bigger! We look forward to hearing from you.
We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.
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