Customer Sales Advisor - German Speaking
ECU Testing, Cheap, City and County of the City of London
Customer Sales Advisor - German Speaking
Salary not available. View on company website.
ECU Testing, Cheap, City and County of the City of London
- Full time
- Permanent
- Onsite working
Posted today, 8 Nov | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
Job ref: ff8519a106094edcbbdba5841c91c455
Location ref: Cheap, City and County of the City of London
Full Job Description
Handling inbound and outbound calls with customers and trade partners.
Advising customers on suitable parts, services, and solutions.
Identifying opportunities to upsell products and services.
Managing live chat and online enquiries.
Creating invoices, proformas, credit notes, and courier labels.
Maintaining accurate customer and order records.
Acting as the link between customers and our internal technical teams to resolve issues quickly.
Communicating with German-speaking and international customers.
What we offer
Full on-the-job training, with continuous development throughout your career at ECU Testing Ltd.
32 days holiday per year (including bank holidays).
Monthly sales bonus.
Free work uniform and PPE.
Free takeaway meal every Friday ("Fat Friday").
Access to a fully equipped company gym.
Birthday gifts, Christmas party (paid for by the MD), and annual team-building days.
Excellent in-house career progression opportunities.
If you are an automotive professional and want to bring your technical expertise into a rewarding customer-focused role, we'd love to hear from you.
Apply online today.
We are looking for a native German speaker or a fluent German-speaking multilingual candidate with excellent written and verbal communication skills and will be confident communicating professionally in both German and English.
Do you have a solid background in the automotive industry and enjoy helping others with technical advice?
We have an exciting opportunity for an experienced automotive professional to join our team as a Customer Sales Advisor.
Whether you come from a parts sales environment or are a former workshop technician looking to move into a customer-facing role, your knowledge and experience will help our customers get the right solution, first time., We require candidates with:
Experience in the automotive industry (parts sales, service desk, or workshop background ideal).
A strong understanding of vehicle components, systems, and fault symptoms.
Proven ability to communicate technical information clearly to customers.
Experience in customer-facing or telephone-based roles preferred.
Fluency in German and English verbal and written communication skills.