Customer Relationship Marketing Manager - Driving License Required
Helping Hands, Alcester, Warwickshire
Customer Relationship Marketing Manager - Driving License Required
Salary not available. View on company website.
Helping Hands, Alcester, Warwickshire
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 4 Jul | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 906befea6035482a895bb51d04c1d4a9
Location ref: Alcester, Warwickshire
Full Job Description
This is an opportunity to own and deliver personalised, lifecycle marketing strategies that strengthen customer engagement, retention and lifetime value, helping more people feel informed, supported and reassured throughout their care journey. What You'll Be Doing
- Leading customer relationship and lifecycle marketing strategy across the customer journey
- Designing and optimising onboarding, engagement, retention and re-engagement campaigns
- Managing personalised communications across email, SMS, direct mail and service channels
- Using customer insight, data and feedback to improve campaign performance
- Driving measurable commercial outcomes including retention, conversion and customer lifetime value
- Acting as the CRM and lifecycle marketing subject matter expert across the business
We're looking for a customer-focused marketing professional with: - Proven experience delivering CRM, lifecycle and relationship marketing campaigns
- Hands-on experience with HubSpot or similar marketing automation platforms
- Strong customer journey, segmentation and personalisation expertise
- A commercial and data-driven mindset
- Excellent stakeholder management and communication skills
- Experience managing and developing team members