Customer Loyalty Internship Year 2025
Robert Bosch GmbH, Worcester
Customer Loyalty Internship Year 2025
Salary not available. View on company website.
Robert Bosch GmbH, Worcester
- Full time
- U
- Onsite working
- Graduate programme
Posted 2 weeks ago, 7 Jul | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: db99b22a6c3442359965b12a97f35e1a
Full Job Description
Support the delivery of engagement programmes such as our members panels and future-facing initiatives like apprentice support. Help bring these projects to life by assisting with planning, coordination, and follow-up activity.Internal Projects & Tools: Contribute to internal programmes that support the wider business-such as creating online training content, supporting the rollout of new systems and tools, and coordinating internal working groups. You'll take ownership of meeting schedules, track actions, and help ensure projects stay on track.Installer Interaction & Digital Tools Support: Assist with the day-to-day running of our installer scheme, including showroom tracking, ordering, and induction follow-ups to support a smooth onboarding journey. You'll also help manage installer engagement within our sales lead platforms and digital tools-supporting usage, resolving queries, and encouraging adoption.Operational Surge Support: Provide vital support during periods of high demand, helping the team manage seasonal and reactive workloads. This includes assisting with incoming queries via our phone and email systems, particularly within the admin team, to ensure continuity and timely customer support.Reporting & Outcomes: Support our consumer credit team with compliance reporting and track business development outcomes, support enrolment follow up and new sales and marketing tool rollouts, contributing to data accuracy and helping identify areas for improvement.Collaborative Project Work: Work with colleagues from across sales, marketing, and customer service to help deliver impactful projects that enhance installer satisfaction and overall brand performance. Including at internal and external sales events.Interested? Upload your CV and a Cover Letter today!QualificationsOur ideal candidate must have:Please note that to be eligible for this role, you must be an undergraduate student seeking a placement year as part of your degree - if you do not meet these criteria please consider applying for other positions.Right To Work: please ensure you have a valid Right To Work in the UK status for the entirety of the placement year upon submitting an application.Additional InformationDeadline for Applications: 11-07-2025 - Please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible.Expected Start Date: 01-08-25 - Please note that this date is advisory and can be flexible within reason.Contract Duration: 1 yearWorking Hours: 39 hours per week - standard working pattern of 08:00 - 17:00 Monday to Thursday and 08:00 - 16:00 Friday with a 1-hour lunch breakWorking with us comes with the following benefits:
- 20 days annual leave per year plus bank holidays
- Access to the Perkbox Benefits platform
- Discounts on products from across the Bosch Group
- Enhanced pension contributions
- Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
- Volunteering days
- Policy to support growing families
- Health & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programme
- And more!
Gain valuable hands-on exposure to multiple functions within the Customer Loyalty team-including our consumer credit, admin, and business development areas-developing a strong understanding of how we support installers and improve the customer journey.Customer-Facing Initiatives
Company DescriptionWe're the nation's favourite heating brand, here to warm up people's homes, lives, and futures.From boilers, hybrids and heat pumps to solar thermal and smart controls, we're giving our customers plenty of choice. With cutting-edge tech and research, we're right in the thick of the drive for a better future of home heating.It's not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause - delivering brilliant customer support and exceptional engineering.As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work - we're no strangers to rolling our sleeves up, getting stuck in, and helping out.If that sounds like something
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