Customer Insights Architect: Shape CX Strategy at Scale
HeliosX Group, West Norwood, Lambeth
Customer Insights Architect: Shape CX Strategy at Scale
Salary not available. View on company website.
HeliosX Group, West Norwood, Lambeth
- Full time
- Permanent
- Onsite working
Posted 4 days ago, 27 Aug | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: 342e52c2a0284b8dbb462674b9ba129d
Location ref: West Norwood, Lambeth
Full Job Description
HeliosX Group is seeking a Customer Insight Specialist to enhance customer experience insights. This role involves managing CX analytics, translating customer feedback into actionable strategies, and using AI to identify emerging trends. The ideal candidate will have at least 3 years of experience in customer insights within fast-paced environments, showing a proven ability to drive business impact.
Benefits include 25 days of annual leave, private health insurance, and a cycle-to-work scheme, among others.
HeliosX Group is seeking a Customer Insight Specialist to enhance customer experience insights. This role involves managing CX analytics, translating customer feedback into actionable strategies, and using AI to identify emerging trends. The ideal candidate will have at least 3 years of experience in customer insights within fast-paced environments, showing a proven ability to drive business impact.