Customer Experience Teller
The Exchange, Barton Mills, Suffolk
Customer Experience Teller
£15-£17
The Exchange, Barton Mills, Suffolk
- Part time
- Permanent
- Onsite working
Posted 1 week ago, 22 Sep | Get your application in now before you're too late!
Closing date: Closing date not specified
Job ref: 1ea322a1e8094c2181ae82e7ff483e93
Location ref: Barton Mills, Suffolk
Full Job Description
Provides administrative and clerical support to cashier's cage/customer service operations. Reviews current processes to improve efficiencies resulting in a tailored customer experience.
Grade
1
Job Tier
0
Career Area
Financial Management
Supervisor
No, Provides high level of customer service and guidance to associates. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship in order to deliver a personalized customer experience.
Operates a cash register or other sales related equipment to perform daily tasks. Verifies and accepts multiple tenders for payments and makes change with accuracy and zero variance tolerance. Provides support for order pickups and returns from online retailers, including third party retailers.
Maintains accountability for all money assigned, handles financial transactions, including issuing funds, preparing deposits, reconciling receipts, and processing payment services. May maintain control of internal keys and handheld scanners.
Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.
Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
May perform a variety of routine administrative clerical duties such as processing layaways, controlling layaway merchandise, refunds/adjustments, issuing hunting/fishing licenses, and school meals at OCONUS locations.
Performs other duties as assigned.
Cash handling, accounting, and/or bookkeeping experience is required. Must possess knowledge of and ability to operate standard accounting machines
MORNING (0700-1500); EVENING (1700-0000). MUST BE ABLE TO WORK A FLEXIBLE SCHEDULE MONDAY- SUNDAY, TO INCLUDE WEEKENDS AND HOLIDAYS.
Salary Minimum
$15.00
Salary Maximum
$17.25
Facility Name