Customer Experience Pro: Telesales & Retention Specialist
TELECOM ACQUISITIONS LTD, Horsham
Customer Experience Pro: Telesales & Retention Specialist
Salary not available. View on company website.
TELECOM ACQUISITIONS LTD, Horsham
- Full time
- Permanent
- Onsite working
Posted today, 31 Aug | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
Job ref: ff91fefbbd9348e0b99952e56319ac4c
Location ref: Horsham
Full Job Description
Telecom Acquisitions Limited in Horsham is seeking a Customer Experience Advisor to join the Customer Promotions Team. You will call newly acquired customers within 24 hours of purchase to set them up and offer additional products and services, such as 24/7 UK-based technical support, upgraded routers, and exclusive third-party services.
You will identify needs, explain benefits, support retention of customers at risk of expiring or cancelling, collect payments, and keep CRM records up to date
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