Customer CoOrdinator

Telent Technology Services Limited, Warwick

Customer CoOrdinator

Salary not available. View on company website.

Telent Technology Services Limited, Warwick

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 28 Jun | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: aabbbf241292411ba68ab0e65920162a

Full Job Description

At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Contract Support Manager you will provide administrative support, fault coordination and engineering tasking. You will ensure documentation tracking and databases are maintained in accordance with contractual agreements. What you'll do:

  • To ensure fault records are accurately maintained to time and plan
  • To ensure all work is processed within the processes and procedures in place for the contact requirements
  • To ensure all engineer tasking is achieved within time and to planed requirements for the contract and customer expectations
  • To be the first point of contact for all customer enquiries, support, and fault calls
  • To support the overall operational business, deliver excellent customer service, fault support and administrative support as required
  • Ad-hoc project support, as requested

    This would be an ideal role for an organised and enthusiastic administrator who is comfortable working under their own initiative. Communication across all levels is required from this role, so an ability to communicate confidently and professionally is required., Experience[PS1] of data management and information transfer requiring accuracy and attention to detail
  • Excellent communication skills
  • Strong Microsoft Office experience
  • Previous experience of Oracle

    A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.
  • We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

  • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
  • Company pension scheme
  • A range of family friendly policies
  • Occupational health support and wellbeing Portal
  • Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

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Direct job link

https://www.jobs24.co.uk/job/customer-coordinator-125313702

About this company

Telent Technology Services Limited

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