Customer Contact Specialist

+ Dealing with Aftersales calls, booking clients vehicles into the Dealership for service or repairs
+ Accurate data inputting of client details
+ Increase customer retention while ensuring customer satisfaction
+ Improve and drive lead conversions
+ Contacting prospective clients and upselling products
+ Initiating the solving of customers problems in a professional manner
+ Adhering to brand standards

+ Customer focused with excellent communication & organisational skills
+ Self-motivated & target driven
+ Able to work on your own or as part of a team
+ Ability to use your own initiative to provide impeccable customer service
+ Smart and presentable with an outstanding telephone manner
+ Competent using Microsoft Office
+ Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

The hours of work are 40 hours per week between 8:00am to 5:00pm, Monday to Friday.

Excellent Basic Salary with a bonus OTE up to £30,000 plus benefits.

This is a varied and interesting role and will give the right candidate a fantastic opportunity to join a vibrant and growing department., + Company Pension
+ Wellness Programme
+ Sick Pay
+ Group life insurance
+ Staff discount on car servicing
+ Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
+ Long service and loyalty incentives
+ Staff referral scheme
+ In-house, manufacturer & professional qualifications
+ Company Events