Customer Care & Facilities Assistant

We are looking for Customer Care & Facilities Assistant with a great CAN DO attitude to support the delivery of Facilities Management activities at Your HealthCare. The job holder will be a key source of knowledge on office services and customer service for Your HealthCare staff members and external visitors. The FM Team are looking for a flexible and friendly person to join their hard -working team where no day is ever the same. We offer great scope to experience the diversity of supporting the management of our healthcare facilities. This role will appeal to those really interested in taking their skills forward, Due to the post holder having access to vulnerable adults, the successful candidate will be required to undertake an Enhanced DBS check.

In line with the majority of NHS organisations in London, we would not normally pay travelling expenses for interviewees., To provide generic support services within the Front of House Management Team.

To act as a first point of contact for all stakeholders.

To provide support for any agreed work programmes managed from the Customer Care & Facilities Management Department.

To support the Front of House Management Team in the timely production of reports, and maintaining all data as requested.

We are looking for passionate individuals who value high-quality care, inclusivity, and community engagement. Join our forward-thinking, patient-centred team. Explore our career opportunities and become part of a team that values your expertise and dedication.

At Your Healthcare CIC, we are dedicated to delivering high-quality, patient-led health and social care services for residents in Kingston and providing specialised learning disability services in Richmond. As a Community Interest Company, we prioritise community-driven care and offer an environment that empowers you to make a real impact.

Please note that this role requires a flexible start and finish time between the hours of 8am and 5pm so alternate weeks may have a start of 8am-4pm or 9am to 5pm depending on service requirements

The organisation offers:

Access to the NHS Pension Scheme

Career Development

Staff Discounts, NHS Pay & Benefits: Enjoy the security of NHS pay, Agenda for Change terms, NHS pension scheme, and salary sacrifice schemes

Bureaucracy-Free Environment: Implement good ideas quickly and effectively without delays

Work-Life Balance: Benefit from our Employee Assistance Programme and various staff discounts

Exceptional Staff Experience: Join a supportive workplace with positive feedback from staff and patients