CS - Applications Support Manager

The Clinical Systems Team is recruiting to this position to manage a team of applications specialist support staff responsible for the support, configuration and maintenance of Oracle Health Millennium, Barts Health's electronic health record system.The successful candidate will have strong leadership experience and qualities with expert level Millennium knowledge. They must be able to demonstrate good technical understanding of clinical systems. Planning and prioritisation of the teams workload must be managed to ensure keyperformance indicators are achieved., The Informatics key objective is to improve the quality and effectiveness of healthcare delivery and maintain the financial viability of the Trust by the application of IT.Millennium is the electronic health record system for Barts Health. There is an ongoing programme of work to extend functionality and scope, particularly in clinical areas, while continuing to meet the core requirements of patient administration.The Clinical Systems Applications Support Manager is a key role which bridges the gap between technical systems staff and lead operational and clinical users. It covers management of Millennium for both service incidents and build changes. The scope includes the inter-relationship between Millennium and downstream systems, including in particularRIS-PACS and LIMS.The Applications Support team provides initial triage of all service calls for Clinical Systems, including calls for Data Warehouse, Integration and G2. A number of legacy in-house systems are also supported by the
team.Accountable for the smooth running of the Trusts primary and most widely used clinical application, Millennium and other connected applications.Lead for problem solving and analysis of new requirements connected with Millennium and other connected applications.Responsible for supporting Millennium and connected applications deployment activities.Compliance with all relevant system design standards and policies.

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which ourWeCarevalues and behaviours are visible to all and guide us in how we work together.

We strive to live by ourWeCarevalues and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support aninclusive working environment.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.