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CRM Support Officer

Yorkshire Cancer Research, Harrogate

CRM Support Officer

£30000

Yorkshire Cancer Research, Harrogate

  • Full time
  • Permanent
  • Onsite working

Posted today, 16 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: 294808240aae4fafa0546dd4c51f3d45

Location ref: Harrogate

Full Job Description

As a CRM Support Officer, you will be responsible for providing first-line support for the charity's CRM system, ensuring users receive timely, effective assistance and guidance. Acting as a key point of contact for CRM users, the postholder will troubleshoot routine issues, manage support requests, maintain support documentation and promote best practice use of the CRM across the charity.

Working closely with the CRM Product Owner, Digital and Data teams, and business Subject Matter Experts (SMEs), the role will support user adoption, continuous improvement and the successful delivery of CRM enhancements and system updates. The role holder will also be responsible for internal communications and website maintenance., The charity is a responsible and flexible employer. We offer hybrid working and welcome any discussion for flexible working at interview/offer stage where we will consider an individual's circumstances against the needs of the charity.

Direct job link

https://www.jobs24.co.uk/job/crm-support-officer-127403439
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