CRM Specialist

Experteer Overview In this role you will execute Tripadvisor's member communications across email, push, and site marketing to engage a global, multilingual audience. You will work within marketing automation tools to build audiences, campaign logic, and templates, while ensuring quality through thorough QA. You'll coordinate translation needs and support cross-functional teams on campaigns that reach millions weekly. This is a fast-paced, remote-friendly position focused on scalable, data-informed CRM execution and impact. Pay / Benefits

• Produce email campaigns, app push notifications, and site banners/interstitials Configure audiences, campaign logic, and templates in marketing automation platforms based on specs Assist with translation requests across multiple languages Perform thorough testing to catch bugs and enforce QA processes Support managers on ad-hoc CRM projects Create and update templates by adjusting copy/images/links in the template editor tool Coordinate and deliver 3-5 campaigns weekly with a focus on accuracy and timeliness Tasks 2+ years of email production experience in a corporate, B2C environment Experience in a CRM role in a high-energy online setting Strong communication skills for engagement with senior leaders and stakeholders Comfort with multitasking in a fast-paced environment and managing cross-functional launches Meticulous attention to detail and a structured problem-solving approach Experience or familiarity with customer engagement platforms; Braze is a plus Ability to manage translations and collaboration across languages Willingness to adapt to changing requirements and provide clear project status Key requirements Competitive compensation with bonuses Remote-friendly culture with flexible schedule Donation matching Tuition assistance Travel perks Health benefits
  
  app and deliver 3-5 campaigns weekly with a focus on accuracy and timeliness Tasks 2+ years of email production experience in a corporate, B2C environment Experience in a CRM role in a high-energy online setting Strong communication skills for engagement with senior leaders and stakeholders Comfort with multitasking in a fast-paced environment and managing cross-functional launches Meticulous attention to detail and a structured problem-solving approach Experience or familiarity with customer engagement platforms; Braze is a plus Ability to manage translations and collaboration across languages Willingness to adapt to changing requirements and provide clear project status Key requirements Competitive compensation with bonuses Remote-friendly culture with flexible schedule Donation matching Tuition assistance Travel perks Health benefits