Credit Controller (Commissions Recovery)

This role is all about ensuring the business gets paid-by securing commission payments from suppliers promptly and accurately. Acting as the key link between our company and supplier partners, you'll manage outstanding balances, reduce aged debt, and maintain strong, trust-based relationships to keep cash flowing and the business thriving. You'll work in a high-energy, fast-paced team environment, combining commercial awareness with persistence and diplomacy to resolve payment issues and protect revenue. Operational Key Tasks

• Monitor and Manage Supplier Accounts
Regularly review supplier accounts to ensure commission payments are received on time and identify overdue balances.
• Chase Outstanding Commissions
Proactively contact suppliers via phone, email, or letter to follow up on overdue payments and agree on settlement plans where necessary.
• Reconcile Accounts
Investigate and resolve discrepancies in supplier accounts, ensuring accurate allocation of payments and commission statements.
• Maintain Accurate Records
Keep detailed records of all communications, payment arrangements, and account activity in the credit control system.
• Build and Maintain Strong Relationships
Develop positive working relationships with suppliers and internal teams to support effective commission recovery and resolve issues collaboratively.


• GCSEs (or equivalent) including Maths and English; A-levels or further education desirable
• Experience in finance, credit control, customer service, or administration
• Familiarity with accounting systems or Microsoft Excel is an advantage
Professional Skills
• Strong numeracy and attention to detail
• Confident communication skills (written and verbal)
• Ability to manage and prioritise workload effectively
• Basic understanding of financial processes and invoicing
Soft Skills & Personal Attributes
• Proactive and solution-focused mindset
• Team-oriented with a collaborative approach
• Resilient and calm under pressure
• Professional, courteous, and supplier-focused
• Organised and self-motivated with a strong work ethic
  
  We're a global, multi award winning Business Travel Company and we make business travel straightforward! By getting our customers where they need to be for work, safely, efficiently, and cost-effectively. We do this through a fusion of cutting-edge-technology and exceptional customer service. Our team comprises of over 800 industry experts, delivering the right service at exactly the right moment, we are the trusted provider of hassle-free travel management programmes for progressive businesses and organisations everywhere.
  
  Mon - Friday 37.5hrs
• Location - Manchester
• Refer a friend for £1000 bonus which is unlimited!
• Generous holiday entitlement
• Day off for your birthday
• Staff Awards
• Hotel and airline discounts
• Employee Assistance Programme
• OUR COMPANY CULTURE IS..... Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE!
• Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
• At Clarity we not only listen, we adapt and we deliver