Credit Controller Administrator

Credit Control Administrator - Whitchurch (Head Office)

Part Time - 19.5 hours per week

This is a 19.5-hour per week role. We are flexible in how these hours are worked and would welcome applicants who wish to spread their hours across 3, 4, or 5 days-whatever works best for you.

We are now looking for an Administrator to join Finance Department at our Head Office in Whitchurch.

What you'll do

Posting cash daily to customer accounts
Communicate with clients via phone and email regarding outstanding invoices, ensuring professional phone etiquette at all times.
Budget and cashflow forecasting
Collaborate with the sales team to resolve any discrepancies or disputes related to payments.
Escalate problem accounts where necessary and support legal collection processes
Maintain accurate and up-to-date debtor reports, including aged debt commentaries

Strong Excel skills (desirable)
Sage experience (desirable)
Accounts experience (desirable)
Great communication and the confidence to follow up with residents families
A positive, proactive approach and willingness to support others
Strong organisation skills and attention to detail
Comfortable working as part of a small, collaborative team
What we can offer to you

Family friendly policies.
Access to counselling and wellbeing support.
A supportive and welcoming Head Office team
Smooth robust recruitment process through our portal
Access to our auto enrolment pension subject to qualifying criteria
Access to Blue Light Card - where you can make savings across hundreds of national retailers.
Fully funded training for nationally recognised qualifications and opportunities for career development.
If you are interested in joining Springcare, we would love to hear from you!

Successful applicants would require two written references, a standard/enhanced DBS (Disclosure Barring Service) (depending on role) and evidence of a right to work in the UK check.

Springcare are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all of our staff are vetted, selected, trained and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care.