Credit Controller

As a Credit Controller, you will be responsible for effectively managing and controlling customer debt whilst delivering excellent customer service., Acting as the main point of contact for customer account queries

Managing account reconciliations, customer portals and EDI integrations

Reviewing new and existing customer accounts for creditworthiness and recommending appropriate credit limits and payment terms

Managing and collecting outstanding debt, prioritising accounts to maximise cash flow whilst minimising risk exposure

Resolving invoice and payment queries promptly and efficiently

Producing and distributing customer statements and overdue payment reminders

Preparing and circulating weekly and ad hoc reports relating to credit holds, stopped accounts and outstanding debt

Proactively managing new customer accounts and high value invoices

Building effective relationships with customers and internal teams

Preparing month end consolidated invoices

Escalating significant issues and concerns where necessary

We're looking for someone who has:

Previous experience in Credit Control, Accounts Receivable or a similar finance role

Strong communication and relationship-building skills

Excellent attention to detail and organisational abilities

Experience managing customer accounts and debt collection processes

Good problem-solving skills and the ability to resolve queries efficiently

Strong IT skills, including experience using finance systems and Microsoft Office

The ability to prioritise workload and work effectively in a fast-paced environment

Competitive salary of 28,500 - 29,870 per annum

Monday to Friday working hours

Office-based role in Poole

Opportunity to join a well-established and growing business

Temporary to permanent opportunity