The Credit Control team plays an important role in recovering debt on behalf of Hampshire County Council and our partners.,

• You'll manage a portfolio of overdue accounts, ensuring effective debt recovery action is taken through to receipt of payment
• Liaise with our partners to resolve complex account queries effectively and efficiently
• Prepare and share clear and concise reports to your management team and our partners, We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
  
  A strong understanding of debt recovery processes and account administration
• Demonstrates core values of integrity and respect, professionalism and working together as one organisation
• A team player with strong collaborative skills
• Excellent communication skills for building positive relationships with our colleagues, customers and partners
• Sound IT skills and able to accurately record and present information
  
  Comprehensive induction programme with all necessary training
• Commitment to personal development
• Preparation for future opportunities
• Our benefits package includes details of the holiday entitlement, pension scheme, flexi-time scheme, family friendly policies and interest free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles
If you think you have what it takes to make a real difference in Hampshire, get in touch! As this is a 24/7 service, you'll be required to work a shift pattern to respond to the demands of the service. Your working pattern will include working every other weekend and a variety of shifts including early, late, sleep-in shifts and bank holidays for which enhancements will be paid in line with the Hampshire County Council salary policy. Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment. Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance.