Credit Controller (12-month Fix Term Contract)

Are you an organised, proactive, and relationship-driven finance professional? We're looking for a Full-Time Credit Controller to join our collaborative Finance team on a 12-month FTC (Fixed term contract) to cover maternity leave and play a key role in ensuring timely payment of invoices while delivering an exceptional service to both internal and external clients. As part of our Credit Control team (11 people across Reading and Bristol), you'll take ownership of your own portfolio of client accounts. You'll build strong relationships, resolve queries efficiently, and help maintain healthy cashflow across the business. This role is perfect for someone who enjoys problem-solving, communicating confidently, and working collaboratively in a fast-paced environment. What You'll Be Doing

• Proactively chasing clients for payment via phone and email
• Handling and resolving client queries promptly
• Building strong working relationships with internal teams
• Issuing monthly statements and chase letters
• Sending letter-before-action (LBA) notices when required
• Escalating non-responsive accounts to your supervisor
• Participating in monthly credit meetings
• Supporting other duties as required by the business
  
  Credit control experience is desirable, along with a willingness to learn new systems
• Strong communication skills and a confident telephone manner
• A collaborative team player
• Highly organised with good attention to detail
• Comfortable working in the office on a hybrid basis
  
  Our core values unite us as a firm. Our commitment to the health and safety of our people and to being ethical underpins our values and strengthens everything we do.
• We put people first: People are at the heart of everything we do; they give our work purpose. That's why we listen to and design for the distinct needs of our clients-and those who live and work in the communities we serve. It's why we prioritize the safety of everyone our work touches. And it's why we define fulfilling careers for our own people, helping them set and then surpass their individual goals
• We are driven to achieve: Named in the top 50 companies to work by Glassdoor 2025. Recognised by Corporate Knights as one of the world's top 10 most sustainable companies 2025.
• We do what is right: Industry leading training and development as well as paid for professional subscriptions. A professional progression plan, supporting you to become chartered.
• We are better together: A supportive and collaborative team environment and wider ERG network (see more on our ERGs here: Stantec Employee Resource Groups)
• Growth: We're on an exciting growth journey across the UK - we want you to be part of it!
• Great Benefits: Competitive salary, bonus schemes, enhanced pension plan, annual leave with the option to buy/sell additional days, private medical insurance, group income protection & life assurance included as standard as well as discounted gym membership and lots more.
• Flexible working: Enjoy a healthy work-life balance with our hybrid approach to flexible working. Please note, we ask our full-time employees to come into the office 3 days per week.
About Stantec The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities. Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities. Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply.