Credit Control Assistant

Package Description: Join our dynamic finance team as a Credit Control Assistant, where youll play a key role in maintaining healthy cash flow, supporting accurate billing, and ensuring a smooth customer experience. This is a fantastic opportunity for a detail-oriented professional who enjoys problem-solving, building strong relationships, and taking ownership of their work in a supportive and growing organisation. Whats on Offer Agincare are a proud family run organisation that is proud of its values and the delivery of the highest levels of care to our service users. Working at Agincare brings many benefits including: Salary of up to £30,000 per annum DOE, 40 hours per week, based at our office in Portland, Dorset, Fully funded training and career development, Blue Light discount package (fantastic discounts on travel, leisure, entertainment, and more), EAP Employee Assistance Programme (support for you and your family), Company pension scheme. What Youll Be Doing Generate customer
statements and chase letters on time. Chase overdue monies from clients by letter and by phone. Administer Probate queries, POA changes and small claims court work. Reconcile, maintain and update customer accounts and customer histories on the relevant databases. Maintain good working relationships with Branch/Care Home managers and admin staff. Maintain strong relationships with Local Council payments staff and work with them to deliver and receive the relevant information re block/void/respite/other contracts in order to achieve accurate billing and bri, Join our dynamic finance team as a Credit Control Assistant, playing a key role in maintaining healthy cash flow, supporting accurate billing, and ensuring a smooth customer experience. This opportunity is ideal for a detail-oriented professional who enjoys problem-solving, building strong relationships, and taking ownership of their work in a supportive and growing organisation. Benefits include a salary of up to £30,000 per annum DOE, 40 hours per week at our office in Portland, Dorset, fully funded training and career development, Blue Light discount package, Employee Assistance Programme, and company pension scheme. Responsibilities include generating customer statements, chasing overdue monies, administering Probate queries, and maintaining and updating customer accounts. Strong numerical and organisational skills are essential, along with excellent communication skills and experience with financial databases or credit control systems.

Agincare is a family-run business that has been caring and supporting people since 1986. With over 4,500 team members, it is one of the UKs largest care providers, continuing to grow. Agincare operates over 100 locations across England, including care and nursing homes, home care branches, extra care schemes, supported living properties, and live-in offices. The company is a signatory of the Care Leaver Covenant, committed to supporting care leavers to live independently, offering guaranteed interviews or informal conversations about career opportunities. Agincare's services are regulated by the Care Quality Commission (CQC), and equal opportunities are integral to its ethos, inviting applications from all backgrounds.