Cost Analyst - 12 Month Fixed Term Contract

Overall purpose of the job; The Occupier Cost Analyst is responsible for providing professional advice and analysis relating to occupier costs across commercial property portfolios. The role involves the review and analysis of service charge and insurance costs, ensuring charges are accurate, transparent and compliant with lease obligations, industry standards and best practice. The Occupier Cost Analyst will investigate and challenge costs where appropriate, negotiating with landlords, managing agents and other third parties to resolve occupier cost queries and disputes, while delivering positive outcomes for clients. This is a client facing role and requires a candidate with experience delivering professional advice, building strong relationships, and communicating confidently with clients, colleagues and third parties at all levels. Main duties, accountability and responsibilities; Working within the Service Charge and Insurance Consultancy team, responsibilities will include:

• Reviewing lease agreements and interpreting cost recovery provisions
• Analyzing service charge, insurance and occupier cost data
• Reviewing and investigating cost variances, trends and anomalies
• Identifying, pursuing, negotiating and securing cost-saving opportunities for clients
• Reviewing invoices and providing recommendations regarding payment and cost recovery
• Requesting, collating and validating information from landlords, managing agents and other third parties
• Maintaining and updating schedules, databases and client records
• Preparing reports and supporting documentation
• Presenting findings and recommendations to clients in a clear and professional manner
• Managing occupier cost queries and supporting the resolution of dispute
• Building and maintaining effective relationships with clients, colleagues and other third parties
• Undertaking other duties appropriate to the role as required
  
  Desired skills and experience
• Excellent attention to detail with a high degree of accuracy
• Strong analytical skills, with the ability to interpret and draw conclusions from complex data sets
• Ability to question, challenge and investigate information using data and evidence-based reasoning
• Highly numerate
• Well organised with the ability to prioritise workload
• Excellent written, verbal and presentation skills
• Proficient in Microsoft Office applications, particularly Excel and Word
• Process driven with a structured and methodical approach to work.
• Ability to work independently whilst contributing effectively as part of a team.
• Strong problem-solving skills and a proactive approach to identifying solutions.
  
  At Avison Young, we've always put people at the heart of what we do. In recent years, we have increased the diversity at our board, leadership and Principal levels. Avison Young stands out for our commitment to empowering women. In addition to increasing the number of women on our board and in our leadership ranks, our internal Women's Network of more than 500 members come together for networking and learning, and advise the business on strategies for promoting access, opportunity and inclusion in our industry.
Our global DEI steering committee shapes our strategy to continue to increase industry access for underrepresented groups and accelerate initiatives led by our employee resource groups, including our Women's Network, Black Professionals and LGBTQ+ groups. In addition to leading global initiatives, the steering committee's work examines our policies and practices, creating accountability for results and communicating progress to our executive leadership, our clients and our communities. Our culture is underpinned by our approach to diversity, inclusion, and well-being. We are committed to building an inclusive culture that:
• empowers all our employees to thrive,
• reflects all backgrounds and talents,
• allows individuals to be successful and feel a sense of belonging,
• and foster a workplace that is supported, inclusive and has a strong sense of community between colleagues.