This role is to manage ATE's correspondence and provide secretariat support to ATE boards and committees. As Correspondence Manager you will be responsible for ensuring all our correspondence including letters from members of the public, Members of Parliament and Freedom of Information requests are answered within departmental guidelines. You will be required to allocate letters to colleagues in ATE, draft replies and chase colleagues to ensure replies are sent out on time. As secretariat support you will assist the Board Secretariat in the administrative functions for the board including sending out appointments, circulating papers and taking minutes of the meetings. Key Responsibilities will include, but aren't limited to:

• Leading across the agency to ensure all correspondence is produced to the required standard and in line with the relevant deadlines.
• Working with teams to produce high quality replies to Ministerial Correspondence, Treat Official cases, Freedom of Information requests and Parliamentary Questions.
• Producing monthly reports to show ATE's performance against our correspondence targets.
  
  To be successful in this role you will need to have the following experience:
• Highly motivated and adaptable individual who can embrace a fast-paced and complex role, with a can-do attitude. You will be able to remain calm under pressure, showing resilience and tenacity to manage changing priorities, recognising key areas of work that will need urgent attention.
• You will have excellent communication skills, both orally and in writing.
• You will have excellent organisational skills and the ability to work effectively with colleagues at all levels.
• You will take a proactive approach to delivering results and be able to take the initiative yourself.
• You will be adaptable and flexible delivering a range of administrative duties for Senior Managers and providing support for the rest of the team.
  
  Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:
• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.
Find out more about the benefits of working at DfT and its agencies