As a Commercial Coordinator at Appello you will be responsible for ensuring all Appello customers have contracts set up for legal and billing purposes. Key responsibilities will include:

• Creating contracts and maintaining the contract database
• Monitoring contract performance, renewals, and compliance
• Ensuring all issued sims are being invoiced for working with the Sim Card Asset Manager
• Highlighting risks and commercial opportunities in existing agreements
• Communicating with the customer to arrange billing outside of warranty and organise purchase orders
  
  You must possess a genuine desire to help the community, be empathetic and attentive to our customer's needs., A good general standard of secondary education.
• GCSE Grades A-C or equivalent or NVQ Level 2/3.
• A business related qualification is desirable., Proven track record in coordinating business services/requirements
• Communication at B2B level and an understanding of good business practice is essential.
• Highly effective & professional written and verbal communication, relevant work history to evidence this.
KNOWLEDGE
• Computer literacy is essential.
• Advanced Excel skills are fundamental in this role alongside good level of skill in Word, Outlook and Microsoft 365 suite.
• The ability to interpret, handle and analyse large data sets is essential.
• Core administration skills including letter writing and organisational skills are required. In addition, some advanced Word skills are required.
PERSONAL QUALITIES
• Ability to work under pressure
• Highly motivated self-starter with excellent commercial acumen.
• Highly organised
• Reliable
• To use initiative in problem solving
• Excellent interpersonal skills
• Ability to communicate effectively with people at all levels
• Flexible approach to multi-tasking
• Strong customer focus
• Polite telephone manner with customer service skills
• Attention to detail is essential
  
  Appello Perks
• 23 days holiday rising to 25 with length of service
• We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• 24/7 employee assistance programme with an easily accessible app!
• Family and friends' discounts on our services & products
• Pension Scheme, up to 4% Company matched
• Free on-site parking