Coordination Centre Administrator
Rennie Grove Peace Hospice, Watford
Coordination Centre Administrator
Salary not available. View on company website.
Rennie Grove Peace Hospice, Watford
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 7 Aug | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 1d7bd568138f44899bc5a31f11ff509e
Location ref: Watford
Full Job Description
- Acting as the first point of contact for patients, families and professionals and provide a kind and knowledgeable response when dealing with callers and knowing how and when to escalate.
- To deal appropriately and sensitively with all callers, adhering to hospice policies on confidentiality at all times.
- Working collaboratively with others in the Coordination Centre, including clinical colleagues and support them to ensure the patient and family receive the appropriate care in a timely way.
- Ensuring that data entry on to the clinical systems is complete and accurate.
- Work on a rota basis covering 8am to 6pm, seven days a week. --Shifts could be: Earlies: 8am - 4pm Day: 9am - 5pm Late: 10am - 6pm
- Acting as a Rennie Grove Peace Hospice Care ambassador
At Rennie Grove Peace Hospice Care, our unique care provides a lifeline of compassion and support to patients, carers, and families facing progressive life-limiting illness. We provide palliative and end of life care support, including bereavement services, within Buckinghamshire and Hertfordshire and our patient services are available to adults, as well as patients transitioning into adult services (16 to 25 years.) Bereavement support is offered for all ages to families of patients and those around them, as well as throughout the community, in schools and workplaces. We are proud to offer care in the place that best suits the individuals needs, whether that's at home, in a care home, in a short stay in our inpatient unit, out in the community, or in our purpose-built Living Well Centre facilities. As a hospice care charity, we have offered this support, free of charge, for over 40 years. Our staff team of 340+ includes a wide range of patient-facing disciplines plus operational support based in Watford, Tring, St Albans, Chalfont St Giles and Berkhamsted. The Charity is now one of the larger UK hospice charities, reaching a GP population of 797,037 of whom 75% live in Hertfordshire and 25% in Buckinghamshire.
Direct job link
https://www.jobs24.co.uk/job/coordination-centre-administrator-127162729