Conveyancer / Case Handler

Conveyancer / Case Handler

Conveyancer / Case Handler - New Build Team

Location: Teesside, TS18 3DB (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH)

Hours: Full-time, Mon-Fri, 9:00-17:00

Salary: up to £30k base + competitive uncapped bonus (£8k+ once established)

Join our supportive, sociable and ambitious New Build team as a Case Handler. You'll manage your own varied caseload of conveyancing transactions from instruction to completion - with tailored support, bonus schemes that reward your results, and the work-life balance of hybrid working.

What You'll Do:

• Manage a caseload of New Build transactions from start to finish
• Liaise with clients, developers, solicitors, and other stakeholders to ensure seamless communication.
• Prepare and review legal documents and correspondence.
• Build strong relationships with developers through excellent service.
• Maintain accurate and up-to-date records of all transactions on our CMS.
• Provide exceptional customer service, promptly addressing client queries/concerns.
• Work to exchange and revenue targets with a focus on five-star client feedback

What We're Looking For:

• Experience supporting conveyancing transactions - we are open to applications from experienced Case Handlers, Conveyancing Assistants looking to step up, those from Estate Agent/Mortgage backgrounds with a good understanding of the conveyancing process.
• Hands-on experience with: Source of Funds checks (reviewing bank statements, conducting checks directly)
• Searches and sale enquiries (confident in writing up reports, not just ordering)
• Strong communication and relationship-building skills
• Excellent telephone manner - confident in explaining the conveyancing process to clients and building and managing relationships with developers
• Organised, detail-oriented, and solutions-focused
• Familiar with case management systems (Proclaim a plus)
• Passionate about delivering great service and achieving results

What You'll Get in Return:

• A supportive, structured 6-month onboarding programme that combines classroom/MS Teams training with a gradual build-up of real-life casework - giving you the tools, confidence, and hands-on support to thrive from day one.
• Competitive quarterly bonus: our case handlers typically earn an average of £8-10k p/a once established, bonus is uncapped and based on your personal performance
• Study support options (employer-funded after 12 months) and ongoing training
• Long-term development opportunities and progression pathways into senior roles
• 22 days holiday (rising to 25) + Bank Holidays, with buy/carry over options
• Employee benefits: death in service, EAP, counselling, and salary sacrifice (tech, nursery fees, gym, cycle, car)
• Extras: free conveyancing, mortgage advice, staff discounts

Why PLS?

We're a fast-growing, modern law firm where people come first. We value individuality, invest in development, and foster a genuinely supportive culture. Join a team where you can grow, be yourself, and make your mark.

Ready to take the next step in your conveyancing career? Apply today!

#s1-Gen

Location: Teesside, TS18 3DB (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH)Hours: Full-time, Mon-Fri, 9:00-17:00Salary: up to £30k base + competitive uncapped bonus (£8k+ once established)
Join our supportive, sociable and ambitious New Build team as a Case Handler. You'll manage your own varied caseload of conveyancing transactions from instruction to completion - with tailored support, bonus schemes that reward your results, and the work-life balance of hybrid working.
What You'll Do:Manage a caseload of New Build transactions from start to finishLiaise with clients, developers, solicitors, and other stakeholders to ensure seamless communication.Prepare and review legal documents and correspondence.Build strong relationships with developers through excellent service.Maintain accurate and up-to-date records of all transactions on our CMS.Provide exceptional customer service, promptly addressing client queries/concerns.Work to exchange and revenue targets with a focus on five-star client feedback
What We're Looking For:Experience supporting conveyancing transactions - we are open to applications from experienced Case Handlers, Conveyancing Assistants looking to step up, those from Estate Agent/Mortgage backgrounds with a good understanding of the conveyancing process.Hands-on experience with:Source of Funds checks (reviewing bank statements, conducting checks directly)Searches and sale enquiries (confident in writing up reports, not just ordering)Strong communication and relationship-building skillsExcellent telephone manner - confident in explaining the conveyancing process to clients and building and managing relationships with developersOrganised, detail-oriented, and solutions-focusedFamiliar with case management systems (Proclaim a plus)Passionate about delivering great service and achieving results
What You'll Get in Return:A supportive, structured 6-month onboarding programme that combines classroom/MS Teams training with a gradual build-up of real-life casework - giving you the tools, confidence, and hands-on support to thrive from day one.Competitive quarterly bonus: our case handlers typically earn an average of £8-10k p/a once established, bonus is uncapped and based on your personal performanceStudy support options (employer-funded after 12 months) and ongoing trainingLong-term development opportunities and progression pathways into senior roles22 days holiday (rising to 25) + Bank Holidays, with buy/carry over optionsEmployee benefits: death in service, EAP, counselling, and salary sacrifice (tech, nursery fees, gym, cycle, car)Extras: free conveyancing, mortgage advice, staff discounts
Why PLS?We're a fast-growing, modern law firm where people come first. We value individuality, invest in development, and foster a genuinely supportive culture. Join a team where you can grow, be yourself, and make your mark.
Ready to take the next step in your conveyancing career? Apply today!