Control Room Assistant
Mitie Group plc., Polygon, City of Southampton
Control Room Assistant
£14
Mitie Group plc., Polygon, City of Southampton
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 18 Apr | Get your application in now before you're too late!
Closing date: Closing date not specified
Job ref: f6ca31d7de4342889c33bf4d94555e1e
Location ref: Polygon, City of Southampton
Full Job Description
Role: Control Room Assistant Pay Rate: £14.20 Location : Westquay Shopping Centre, Southampton Mitie has a great opportunity at Westquay Shopping Centre in Southampton. We are looking for an experienced Control Room Assistant to join the team on site. The shift pattern is 4 on 4 off with an hourly rate of £14.20 working 42 hours a week. You will report directly to the Duty Controller. Within this role you will be expected to:
- Ensure CCTV is effectively monitored across the whole scheme escalating issues as necessary
- Escalate incidents to the relevant personnel
- Highlight Health and Safety issues and report to Tech Services.
- Communicate clearly and effectively with all departments.
- Monitoring security entry and exit to the service yard.
- Assist the Duty Controller in updating Control Room records
- Assist in issuing Contractor ID passes and keys
- Assist customers and retailers with their enquiry's on the telephone
- Direct Security officers on the mall to ensure a safe and pleasant experience for customers, retailers and contractors.
- Flexibility to pick up overtime on the other team.
- Perform general administration duties if required
- Undertake any other reasonable duties as required to meet the needs of the business. Knowledge/Skills/Experience
- Literate and numerate
- Flexibility to work shifts on a 24 hour rota
- Knowledge of CCTV operations, including Data Protection
- SIA Security CCTV License is essential
Literate and numerate - Flexibility to work shifts on a 24 hour rota
- Knowledge of CCTV operations, including Data Protection
- SIA Security CCTV License is essential