Contract Manager

Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.

Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence to CBRE procedures.

Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and CBRE management, including reporting and issue resolution.

Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.

Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.

Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.

Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management.

Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team.

Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred).

Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills.

Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines.

CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for a Contract Manager to join our team in Ilford.