As a Contract Manager you will be working with in our planned works team providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. You will be required to support the General Manger on delivery of high-quality capital & programmed works and / or built environment services to Housing Client properties, ensuring teams operate to Mears defined branch standards and deliver best in class customer service, whilst satisfying all safety, quality and cost control standards relating to budget, profitability and resource deployment.

• Management of all aspects of operational and commercial delivery, overall contract
performance in line with contractual commitments and agreed company & client protocols. Managing works to programme time frames, producing project updates relating to budget, cash flow, work programmes and health & safety.
• Ensure compliancy and adherence to health & safety. regulations, Mears standard operating
procedures Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company's commitment to best practice with legislation, codes of practice & good working practices relevant to all work activities.
• Management of direct labour resources and supply chain, identifying opportunities to
increase productivity and capture and maximise efficiency savings. Work with group Procurement to maximise the benefit of national procurement agreements and new innovations.
• Adherence to and completion of company & client reporting protocols with required
timescales.
• Cultivate a positive, customer focused culture that is instilled and promoted across all work /
programme activities via Mears Red Thread. Ensure this culture is actively demonstrated by staff through a professional approach to communicating with all stakeholders, through appearance of sites, works, assets and individuals and in maintaining high health & safety. standards at all times.
• Ensure attainment of high levels of customer satisfaction in delivery and achieving
contractual KPI targets, whilst adhering to Mears Standard Operating Procedures.
• Manage employees' performance, coach and develop individuals in their roles. Protect all
company assets supplied, ensuring applicable HR Policies & Procedures are followed, with assets maintained in good condition. Utilise reports available to administer this task.
• Provide accurate reporting to management as requested Where appropriate, cultivate a strong working relationship with client, service understand local communities. Provide feedback and assessment of client views in relation to project delivery and market trends.
Role Criteria, At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.


• Proven track record of capital / programmed works or repairs and maintenance
management & delivery.
• Proven track record of commercial and performance management.
• Ability to manage multiple sites & contracts.
• Proven track record of working in a customer focused environment.
• Experience of contract/project management including:
• Motivating & inspiring a diverse workforce;
• Building & maintaining a strong control environment incorporating business governance, risk
man

We are thrilled to announce that Mears has been awarded various prestigious Net Zero Retrofit project delivering SHDF works on behalf of our clients! This significant achievement underscores our unwavering commitment to excellence in delivering top-tier facilities maintenance and social housing services. The SHDF project is a cornerstone initiative aimed at enhancing the quality and sustainability of social housing. The project focuses on improving housing standards and implementing energy saving solutions for the community. Our dedicated team will be at the forefront, driving energy efficiency and improving living standards for residents., All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. Benefits we can offer you
• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the
Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the
community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test