We have a new opportunity for a Contract Manager to join our Mechanical & Electrical Asset Management team on a permanent, full-time basis. We understand that balance is important; therefore, we operate a hybrid working style, which consists of 3 days working with the team in our Oldham office and 2 days working from home. As a Contract Manager, you will support the Head of Asset Compliance in delivering a defined group of contracts, ensuring asset compliance services nationwide. This involves ensuring that our assets comply with relevant regulations, thereby contributing to customer safety, satisfaction, and value for money. The role will particularly focus on access control systems, auto gates, doors/barriers, warden call and CCTV (not limited to) for the national stock portfolio. The successful candidate will be responsible for managing a team of contractor officers, as well as procuring and managing contractors.

We know that how we do things is just as important as what we do. You'll not only be an experienced Contract Manager, but you'll also have excellent relationship-building skills and a willingness to go the extra mile to get the job done. Previous experience in management or the delivery of asset compliance contracts is highly desirable. You'll need to have great attention to detail and experience of analysing data to identify improvements required, and have had responsibility for managing a budget, and budget forecasting. Performance management is also a crucial part of the role, ensuring we meet our commitments to our customers so that they receive high-quality services and systems that are safe. You'll also be able to demonstrate the following essential skills and experience:

• Strong Analytical skills for both Internal data (incl. budget management, performance, assets, etc) and Market data (incl. trends, providers, value drivers, etc)
• Able to influence areas of service improvement and service delivery.
• Experience of building and maintaining relationships with contractors, tenants and staff across different functions.
• Thorough understanding of statutory and regulatory requirements relating to asset compliance
• Track record of managing contractors, procurement and performance.
• Experience in managing a team.
• Good written and verbal communication skills.
• Good understanding of financial controls.
Desirable:
• A relevant compliance qualification to a minimum of a level 4 (or working towards).
• Technical knowledge of mechanical and electrical equipment.
• Social Housing experience
• Minimum 5 years' contract management experience