Contract Lead (South East)

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.     

So, what are you waiting for? Join a community that cares about you!   

More about the role 

This is a fantastic regional home based role covering the South of England. You will need to be based within the South East  of England and able to travel around this region. This is a great opportunity for a building surveyor, technical officer,  building inspector  or candidates with a trade background.  

As a Contract Lead, you will play a key role in the successful delivery of our responsive repairs service.,Developing mutually beneficial and professional relationships with contractors, and ensuring that customers are provided with excellent quality works both in relation to repairs and customer service. 

Your day-to-day responsibilities will include overseeing building works via our contractor framework, managing the lifecycle from start to finish Tasks will include, but are not limited to reviewing and approving schedules of work, requesting quotes and approving variation requests from contractors, arranging pre-start meetings, providing solutions to on-site issues, and undertaking work in progress and post inspections.  

You will also manage compliance with CDM regulations, Health and Safety, performance, customer service and ensuring contractors meet agreed SLAs and KPIs.  

You'll also provide valuable technical guidance on building refurbishments and maintenance contracts, actively contributing to  meetings and offering recommendations for improvement as required. 

Essential Criteria  

• Valid driving licence. 

• Technical building, trade or surveying related qualification 

• Experience supervising and monitoring works to domestic properties. 

• Proven ability to manage contractors and ensure high‑quality service delivery. 

• Experience managing contract performance, including SLAs, KPIs, compliance and budgets. 

• Experience managing works programmes and working within CDM Regulations (2015). 

More about you 

We're looking for someone with previous contractor management experience with a strong customer service background and a passion for driving continuous improvement.  

If you're a postgraduate in quantity surveying / building surveying or a technical officer / building inspector, then this is a perfect opportunity for you to develop your skills further while making a real impact on the delivery of key projects. 

Benefits   

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.  

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:  

• Competitive salary, with a salary review yearly 

• Essential car user allowance 

• Pension with matched contributions up to 7% 

• Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave 

• Overtime as and when required 

• Cashback plan for healthcare costs – up to £500 saving per year 

• A bonus scheme for all colleagues at 2% 

• Training and development 

• Extra benefits including huge discounts and offers from shops, cinemas and much more

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.  

If you are a recruitment agency please note we operate a PSL and do not take cold calls 

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. 

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. 

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities