Contract & Compliance Officer

We're currently recruiting a Contract & Compliance Officer to join us on a permanent basis. In this role, you will oversee a portfolio of properties managed by external agents, ensuring communal services are delivered efficiently, and sites are maintained in line with legal, contractual, and health and safety requirements. You will liaise closely with managing agents, proactively identifying and addressing risks to keep our communities safe and compliant.

As the first point of contact for your patch, you will lead all contract management matters and take responsibility for specialist projects as required. Working with the management team, you will help deliver team priorities, meeting deadlines in line with departmental and organisational goals. You will also ensure compliance functions are completed, with managing agents providing the necessary certification, servicing data, and reporting in line with our monitoring framework.

The ideal candidate will have proven experience in contract management, site inspections, and audits, with a strong knowledge of health and safety compliance. You should be confident in producing statistical data and writing clear, accurate reports. You will be an effective communicator with good customer service skills and the ability to quickly and efficiently resolve queries and complaints.

Desirable experience includes project management, familiarity with CRM and HPM applications, and a qualification in business or management., This role is offered on a hybrid basis and can be based at one of our offices. The successful candidate will be expected to attend their designated office base, with occasional travel to other Clarion offices and sites as required. Applicants must also be able to travel across the region when necessary.