Content Designer

The role sits within the UKHSA's core User-Centred Design (UCD) team, which is part of the Readiness and Surge division. Readiness and Surge works across UKHSA and sets the strategic direction for UKHSA's readiness to respond to all threats and hazards. We focus on Agency capability, putting external stakeholder and customer needs at the centre of designs for the future. We identify opportunities to improve public health outcomes through better user experiences. The team are responsible for:

• Embedding UCD approaches into UKHSA ways of working
• UCD expertise in project delivery
• Ensuring user needs are understood and designed for, advocating for all users, to achieve equitable outcomes
• Ensuring our products are accessible and developed to the Government Service Standard and use appropriate style guides and patterns
• Leading the UKHSA-wide UCD community of practice to support organisational and in-profession development
• Standards for UCD professionals, As a content designer, you'll work as part of a multidisciplinary squad collaborating with teams across UKHSA. Content designers make things easier for people to understand and use. They are practitioners who can take a high-level view of how a user's content journey maps to government processes.
• They write clear, usable content for transactional and information services and assure the quality of others' work. They use data and user research to make content decisions.
• The content designer will be responsible for assuring content quality and best practice. Together with other UCD professions, you'll ensure quality, innovation, and creativity in how we approach all aspects of design and how we bring concepts to life for stakeholders to effect change.
• You'll embody inclusive behaviours. You'll have a working knowledge of the importance of inclusive design practices, taking pride in ensuring your design work is representative of a wide range of people and communities.
• You'll be an active part of the UCD community sharing insights and practices within the community and across the organisation.
• This role is aligned to Government Digital and Data Profession Capability Framework - content designer.
  
  We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.